The rise in retail crime, coupled with an uptick in violent incidents, aggression, and anti-social behaviour, poses a significant challenge to the retail sector. The British Retail Consortium (BRC) reported in its latest Retail Crime Survey that annual losses due to retail crime amount to £2 billion, significantly undermining the shopping experience and damaging the reputation of retail environments.
Most concerning, however, is the escalation of abuse, aggression, and violence directed at the retail frontline workforce. The BRC now reports 2,000 violent incidents per day, affecting not only the safety and security of retail colleagues, security guards, and distribution centre workers but also impacting those in particularly vulnerable roles, such as delivery drivers and night-shift workers.
Reveal body-worn cameras with a front-facing screen have time and again proven to deter incidents taking place by simply being present or turned on.
If activated, our cameras de-escalate incidents, with a common 40-65% de-escalation effect experienced by our retail customers.
Should an incident necessitate, high-quality audio and video footage, which can integrate with pre-existing VMS and intelligence platforms, provides an independent account of what happened and helps with successful prosecutions.
Body cameras are also invaluable as training aids, particularly in teaching de-escalation techniques and overall serve to improve staff wellbeing, confidence and safety. Discover the 10 benefits of body-worn cameras in retail in our content guide.
Introducing R1
The R1
The Newest Body Camera for Retail
Introducing the R1, our latest body camera designed specifically for retail. The R1 offers next-level functionality, including optimal wearability, enhanced deterrence, and effective de-escalation. Explore the latest Reveal body camera with features to improve safety and efficiency in retail environments.
"In my 30 years in this business this, genuinely, has been the easiest, most rewarding, and most collaborative proof of concept I have ever been involved in, and one that has just been embraced so heartily by colleagues. It's been an absolute joy. Every step of the way, it's felt like a true collaboration."
David PardoeHead of Profit Protection, The Works
“Reveal were clearly engaged in learning about our business and building a relationship. Other providers wanted to push us their “best” and most expensive kit, but Reveal actively worked with us to make sure we had the right model and the right system for our needs.”
Christian ShelmerdineSupply Chain Profit Protection Manager, Footasylum
“Reveal have been awesome. The staff surveys; L&D materials; comms; the catch up meetings – just the whole approach. I've genuinely felt this wholly customer-centric attitude throughout the journey so it’s been absolutely fantastic.”
Dave PardoeHead of Profit Protection, The Works
“Our colleagues do like wearing them. I think because it's so lightweight and a lot of our managers are female, having something that is easy to clip on [with magnets] and isn’t heavy at all helps with that. They're just perfect for retail work.”
Dawn WilliamsRetail & DC Profit Protection Manager, Matalan
“They came in, invested in spending time with us to understand our operation. Instead of me being the sole project manager I felt like I had a partner, and that really stood out for me personally.”
Christian ShelmerdineSupply Chain Profit Protection Manager, Footasylum
“They get the business needs, they get the challenges that our business faces, so that, at every turn, they're just coming up with suitable, proportionate solutions to satisfy our needs.”
Dave PardoeHead of Profit Protection, The Works
"As an employer, the safety and security of our staff are paramount. The investment in Reveal body cameras has been incredibly cost-effective, and pound for pound we think it’s the best investment option out there in the world of personnel security for the peace of mind it brings."
Lewis TrevellyanMD of Sectorsure (operators of Refuel & Go)
"There's been a noticeable decrease in the number of incidents, and it's clear that the presence of cameras has had a deterrent effect on potential offenders."
Lewis TrevellyanMD of Sectorsure (operators of Refuel & Go)
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